Trading Terms

Retailers :
1. Existing accounts: please contact Customer Service by phone or e-mail for a copy of our latest Trading Terms.

2. Retailers interested in opening an account should contact their Area Manager – click on Contact Us for a list of the State/Area Managers and contact details.

New Zealand retailers need to contact Customer Service on Toll Free Phone: 0800210989 or email sales@careandshare.com.au

This icon indicates products that are now also available to New Zealand customers.

Party Plan Consultants :
Please contact Customer Service for Trading Terms.

Fund Raisers:
Please contact Customer Service for a list of products available as Fund Raisers.

Public:
Please watch this space for a link to a site for public purchases.

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FREIGHT POLICY

The amended Freight Policy will take effect as of 1st July 2008.

* The Freight Free Structure will no longer apply and will be replaced by the
Freight Discount Rebate Structure.
* Back orders will be treated as any other order and appropriate freight charged.
* Back orders are shipped with your next Purchase Order after the goods are received unless
advised otherwise.
* Care & Share Products have negotiated the lowest freight cost possible.

FREIGHT DISCOUNT REBATE STRUCTURE

Invoiced Orders $0 - $800
Charge - Cost of Freight

Invoiced Orders over $800
Charge - Cost of Freight
If account paid within 30 days from invoice date a 3% rebate
is applied to the total value of the invoice. (Excluding freight and GST.)

Invoiced Orders over $1,500
Charge - Cost of Freight
If account paid within 30 days from invoice date a 5% rebate
is applied to the total value of the invoice. (Excluding freight and GST.)

ALL Stands and Displays
Charge - Cost of Freight

Care & Share Products reserves the right to change their Freight Policy without notice.

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RETURNS & CREDITS POLICY

Care & Share Products have revised the Returns & Credits Policy in line with current business practices.
The Returns & Credits Policy is effective 1st July 2008.

Care & Share Products strives for excellent customer service.
Please call us if you are not satisfied with your order.
Claims for short supply, over supply, incorrect or damaged items must be reported to our Customer Service Department within seven (7) business days of receipt of goods. This can be done by contacting us on 02 9773 0348.

Our Customer Service staff will be pleased to issue an ‘Authorisation to Return’ form, which must accompany goods when returned.

All unauthorised returns shipments will be returned to the sender
at their expense.

* Area Managers will no longer have authority to deal with customers in regards to returns and credits.

* Area Managers will no longer ‘Pick Up’ returns unless authorised by Head Office.

Care & Share Products reserves the right to change their Returns & Credits Policy without notice.

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Take a look at our NEW Showroom

Contact Customer Service

Phone: 02 9773 0348

Fax: 02 9773 0213